FAQ's

Please drop me an email at hello@bijouxandbellle.co.ukand let me know what you have in mind and we can take it from there.This can be as detailed or as vague as you like, I am very happy to make suggestions.

This will be discussed during the design process, but on average you should receive your jewellery within 2 weeks.

I use sterling silver and gold fill for jewellery, along with an array of semi precious stones, freshwater pearls and high quality crystal beads.

Hair accessories are made from plated components, if you would like sterling silver or gold fill then please get in touch and I will be happy to help.

Gold fill is a solid layer of gold permanently bonded to a base metal, such as brass. It is very hard wearing and under normal conditions of wear it will not peel or flake like gold plate, which only contain a microscopic amount of gold. By law it is required to compromise 5% gold by weight.

Jewellery is sent by Royal Mail Tracked 48 unless otherwise specified in the item description. It is also possible to upgrade to next day delivery at checkout.

My gift boxes are made from re-cycled card and are fully recyclable. Wherever possible I re-use postage boxes and envelopes, or use fully recyclable cardboard boxes along with plastic free packing tape.

Yes, you can. There is also the option to add a handwritten gift note with your order. I use letterbox friendly packaging (other than for bridal hair accessories) so it will always be delivered even if the lucky recipient is not home. Please add your message in the notes section when ordering.