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SHIPPING

Your jewellery will be handmade to order specially for you and will be generally be despatched within 3 working days where possible.  If an item cannot be despatched within this time frame, I will contact you with an estimated despatch date.  I offer free UK delivery on all orders via Royal Mail Tracked 48, which aims to deliver within 2-3 working days.  You can upgrade to Tracked 24, which aims to deliver the next working day for £4.50.  Orders of £100 and over are sent by Royal Mail Special Delivery Guaranteed by 1pm.

If you need an item by a specific date, please do let me know when placing your order.  Please allow extra time for delivery over weekends and Bank Holidays.

If you need an item urgently, please call 07766 242 832 so I can check availability.    Same day dispatch is available for some items.

Wherever possible, re-used or recycled packing materials will be used.

 

Please note, a signature may be required upon delivery.

 

 

RETURNS POLICY

I hope that you will be delighted with your Bijoux & Belle purchase. However, if you would like to a return an item I am happy to offer returns for unworn items (excluding earrings for hygiene reasons) within 30 days of receipt.

 

 

 
TO RETURN YOUR ITEM:

Please email us on hello@bijouxandbelle.co.uk, including your order number and I will be in touch as soon as possible.

Please ensure that you use Royal Mail Tracked 48 to return your item.  I am unable to issue refunds for items I do not receive back, or accept any liability for items that might be lost or damaged in transit.

 

 

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